This is the service you can expect on every job that we do.
Step 1: First We Do A Pre-Inspection with client
Our Technician will walk through your home with you to visually inspect the carpet. He will identify potential permanent stains and give you an evaluation of expected result
Step 2: Next We Pre-Spray all areas, giving special attention to heavily soiled areas
A pre-conditioning agent is applied to break down traffic area soil and general spots for more thorough cleaning. This process suspends soil for removal.
Step 3: Then We Pre-Groom (This step is not needed if we use the Rotovac 360, because it does this step automatically while cleaning and extracting)
A professional Carpet Groomer is used to further loosen the soil, in the traffic areas. Note: Some fibers will not allow grooming.
Step 4: Soil Extraction and Rinse
The carpet is then thoroughly rinsed with a state-of-the-art extraction cleaning system without over-wetting the carpet or leaving a sticky residue behind. We use the Powerful ROTOVAC 360 Jet Extractor, using very hot water to extract the suspended soil. . This insures cleaning of all sides of the carpet fiber, and can return the factory fiber twist to each fiber.
Step 5: Spotting
Spots and stains will get extra treatment with our many specialty spotting solutions.
Although we do not guarantee removal of spots and stains, most of them can be removed. Spotting is done during the extraction process.
Step 6: Next We Perform Dry Passes
We then do many dry extraction passes to speed the drying process.
**For longer carpet life and fewer permanent stains, be sure to have professional carpet protector applied to your carpet. Please ask your technician about this service. We can apply Scotchgard Carpet Protector at the time of cleaning.
Step 7: Then We Post-Groom The Carpet if Needed
Your carpet is groomed with a professional groomer so that the pile of your carpet is standing tall when we leave. Post-grooming helps the carpet pile dry faster and in the right position. Note: Some fibers will not allow grooming.
Step 8: Next We Speed Dry (at technician’s discretion)
High velocity air movers are placed on the carpet immediately after cleaning a room to promote faster drying, if needed. This is done while we are on site, and during the cleaning process.
Step 9: Post-Cleaning Inspection
Our technician will walk through your home with you to point out the cleaning results and make sure that you are completely thrilled with the job.